About Us

Who We Are

In the summer of 2019, Spokane Valley Insurance became established providing quality protection for individuals, families and businesses throughout Spokane. With deep roots in our community, agency principles Bourke Owens and Keith Coe, are passionate about educating their clients and delivering comprehensive insurance and risk management solutions. Both are veterans in the insurance industry with over 40 years experience and are backed by a team of educated staff and agents to improve our client experience. We are more than just your insurance agency; we’re part of your community. It’s our mission to build lasting relationship and to deliver exceptional, personal service to our clients. We have a compassionate staff who truly care about where they work and who they serve.

As an experienced independent insurance agency, it is our responsibility and pleasure to represent your interests, not the very limited interests of just one insurance company. As a result, we’re able to offer you many more opportunities for substantial savings, incredible customization, real choices and a level of consultation and service simply not found with any direct writer, captive "one company only" agent or other limited type of insurance provider.

We're in the unique position to research your real-world options and put together a personalized, competitively-priced insurance protection program that’s just right for you.

 

Independent & Local

Transparent

Transforming How Our Clients View Insurance

Quality Products & Service

 

WE'RE OLD SCHOOL

We like to get to know our clients face to face and build personal, lasting relationships. We pride ourselves on being large enough to serve you but small enough to know you.

 

TRANSPARENCY

Every strong relationship is based on trust, and the key to gaining and keeping our clients trust is by having open honesty and strong proactive communication.

 

CELEBRATE OUR SUCCESSES

We recognize and reward the achievements of one another, and share life's milestones with our members by having fun and celebrating our successes along the way.

 

EMBRACE OUR CLIENTS

We will be there. We will make someone's day. We will play and have a little fun. We will to build our clients relationship during the good times and the bad; that is what makes us sparkle.

 

OWNING UP

We take pride on accepting responsibility for our actions. It is there to develop a successful relationship with our clients and our team.

 

QUALITY

When you’re a client at SVI, you are more than just a number. We focus on providing the quality of products and service that our clients and community deserve. The only way we can continue to improve our quality is by actively learning and educating our clients to transform the way they view this industry.

 

THE BEST PROTECTION FOR YOU, YOUR FAMILY AND YOUR LIVELIHOOD

Let us help you build an insurance portfolio that suits your specific needs and your pocket.